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Digital Banking Help Center

Technical Questions, Helpful Links, Videos, and More to Help You Navigate Kearny Bank’s Digital Banking Experience

Important Message Regarding Digital Banking

Kearny Bank is committed to ensuring the safety and security of our client's personal information. Rest assured Kearny Bank will not contact you asking for personal information by telephone, email, or online banking. We would never contact you and ask for sensitive personal data such as your account number, credit or debit card information, social security number, date of birth, or password. If you do receive a call or email that appears to be from Kearny Bank asking you to provide personal information, disregard the request and contact us immediately at 800-273-3406. Only in instances where you have initiated contact with Kearny Bank and verified you are speaking with an authorized Bank employee, should you provide sensitive personal data.

Helpful Links

Contact Us

Phone

800-273-3406 select option 4, then option 3 to connect with the Digital Banking team

Business Hours

Monday - Friday 8:00 AM - 4:00 PM

After Hours

Monday - Friday 4:00 PM - 6:00 PM

Saturday 9:00 AM - 1:00 PM

Email Digital Banking Team

For Consumer support:  [email protected]

For Business support: [email protected]



Digital Banking Help Videos

Explore these videos to make the login and digital banking process simple and straightforward.  
First Time Login and Device Registration
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Account Details and History
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Activity Center
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Setting Up Alerts
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FAQs

Find answers to common questions about Kearny Bank and our services.

If you get locked out of your account, you can quickly regain access by visiting our Account Recovery page. Follow the instructions to verify your identity and unlock your account.

If you’ve forgotten your password, don’t worry! You can easily reset it by following the steps on our password reset page. Click here to reset your password and follow the prompts to create a new one.

We recommend updating your browser to the latest version available—not just to ensure compatibility with the new online banking experience, but also to ensure that your online banking is as secure as possible.

Any browser not listed in the following table should be considered unsupported.

Browser Quick Reference:

Browser

Windows

macOS

Google Chrome (Current and previous two major versions)

Recommended

Recommended

Mozilla Firefox (Current and previous two major versions)

Supported

Supported

Microsoft Edge (Current and previous two major versions)

Supported

Unsupported

Apple Safari (Current and previous two major versions)

Unsupported

Supported

Absolutely. Our online banking system will provide you the ability to bank anytime, anywhere, from any device—conveniently and securely. You can download the app on any Android or Apple device, and it will provide a consistent experience with banking from your desktop. If you’re on a platform that isn’t Android or Apple, you can always access online banking via your mobile browser (please reference the versions in the above table).

Any device not listed in the following table should be considered unsupported.

Q2 Mobility App Quick Reference:

Version

UUX 4.x

Android 11.x and later

Supported

Android 10.x

Limited Support

iOS 16.x and later

Supported

iOS 15.x

Limited Support

Watch OS 9.x and later

Supported

WatchOS 8.x

Limited Support

A unified experience simply means that the look and feel of your online banking is consistent on all your devices. It does not mean that the exact same features and functions are available on every device. It is intended to improve your experience by making navigation simple and familiar regardless of device.

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